FAQ

Is my personal information safe?

Beyoutiful Lush Us Fashion respects your right to privacy.  We believe in protecting your personal information like it is our own. Your information will not be shared.  BLUFjewelry.com uses SSL encryptions to protect your private information, which can be verified by the key lock next to the website’s url. For further details of how your privacy is protected please visit our privacy policy page.

How Will I know my order has shipped?

The processings time for handmade items generally take 7-10 business days to create. Fashion jewelry items have a 3-5 business day processings time. Handling and shipping for those items take up to 3 business days.  Shipping time is generally 3-5 days with first class shipping via United States Postal Service. All orders placed on BLUFjewerly.com will receive a completed order email along with the tracking information once the item(s) have been shipped.

How long will it take to receive my order?

When your order has shipped you will receive a shipping confirmation email with your tracking number.  Once the shipping email has been received allow 24-48 hours for tracking information to populate. Once the tracking number is available it can be tracked via usps.com using the 26 digit tracking number until it arrives safely to you. Be aware that delivery dates may change due to natural occurring weather conditions and/or national holidays.

What if I need to return an item?

Returns are only issued if the item is received damaged or a wrong item has been sent both with in 3 days of the date of delivery and notification. Each item is hand inspected so that this is highly unlikely, but human error does occur.  If an item does in fact need to be returned please notify us via the Contact page for further instruction. BLUFjewelry.com has the right to decline any returns. For further detailed information regarding the return policy please visit the Returns page.

What if I am not satisfied with my purchase?

Beyoutiful Lush Us Fashion believes in providing customers with the most satisfactory experience. If you are dissatisfied with a item purchased for any reason please reach out to us via the contact page.  If there is a way to reduce the level of dissatisfaction BLUFjewelry.com will make an attempt to do so.  

How is a refund issued?

A refund is issued as a last resort of rectifying a dissatisfaction with an order item. If in stock the first line of fixing an order error is to issue a replacement. If that item is out of stock and a refund is determined to be issued, then the return will be made to the original form of payment.  A refund will only be issued if blufjewelry.com is notified of any item or order problem with in 3 days of the date of delivery. Please visit the Returns page for complete information regarding refunds.

What if my item(s) are damaged?

All items are hand inspected prior to shipping to prevent this from happening. Human error does sometime occur, therefore if your item(s) are damaged and the original packaging is still intact please contact us with in 3 days of the original date of delivery.  If the item(s) are damaged and the original packaging is damaged please contact the United States Postal Service (USPS). Call USPS Postal Service Customer Service at (800) 275-8777, contact your local Postal Service Consumer Affairs office, or contact usps.com. 

What if I have a question about a piece of jewelry?

If you have a question about an item prior to purchase feel free to utilize the Contact page with any of your questions.  We will be more than happy to give you an answer. 

Does your company ship to a PO Box?

Currently we do not ship to PO Boxes to ensure safe and secure delivery.

Why is my jewelry changing color?

Your jewelry item may turn a different color because the jewelry sold by Beyoutiful Lush Us Fashion is costume/fashion jewelry. Costume/fashion jewelry as a  definition is jewelry made with inexpensive materials or imitation gems in ornamentation to complement a particular fashion.  There are tips and different methods to help keep your Beyoutiful jewelry Lush Us by doing an online search.

Why isn’t my coupon code working?

Coupon codes have certain rules and restrictions.

  • Dollar amount off coupon codes can not be used in conjunction with free shipping

  • Dollar amount off coupon codes apply to total cart unless otherwise specified

  • Coupon codes have a minimum of $10 spending amount

  • Dollar amount off coupon codes can not be used in conjunction with other coupons

  • Dollar amount off coupon codes can not be used on sales items. A sales item can not be in your cart or the coupon code will not work unless the dollar amount off is on a specific product

  • Dollar amount off coupon codes have a usage amount of two times per user account

  • Percentage off coupons have an unlimited usage amount

  • If coupon code does not have an expiration date there is a usage restriction of per customer and/or per coupon code

    *All of these rules apply unless otherwise stated*

If you are continuing to have issues using your coupon code please contact us immediately through the Contact page.

How do I care for my handmade stretch bracelet?

To care for your stretch beaded bracelet it is important that you DO NOT pull or stretch it when putting on and taking off. This may cause the elastic to outstretch and stay.  To put on and remove your bracelets you must put your fingers together to make a cone shape to roll them on and off. By doing this you will greatly extend the ability to continue to wear your bracelet without any extra sear and tear. IF you have charms you should remove your bracelets with hand hygiene, bathing, swimming, and anything else that involves submerging them in water. This will slow the tarnishing process.  Be sure to remove when applying lotions, oils, and sprays and store them in a cool dark place.

How do I measure myself for my waist beads?

Take the measuring tape at the very beginning or at zero. Wrap the measuring around the area that you want your waist beads to sit leaving yourself room for comfortable movement and natural bloating. Measure yourself again to make sure it is accurate. Use the number that meets the end of the tape or at zero. I have created an instructional video on our YouTube channel Beyoutiful LushUS to help you with this that even includes a hack if you do not have measuring tape. Just watch these easy steps and if you have any questions feel free to contact us via our social media or Contact page.

How do I tie my waist beads on?

I have created a step by step video on our YouTube channel Beyoutiful LushUs to help you with tying your waist beads on. If you have any further questions please feel free to contact us with your questions through the Contact page or our social media.

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